Job Summary
Own the end-to-end product roadmap for digital lending and loan origination journeys across web and mobile platforms. Drive product strategy, conversion optimization, compliance alignment, and stakeholder management while delivering customer-centric lending experiences.
Key Responsibilities
- Own and manage the D2C loan application lifecycle from lead generation through disbursement.
- Act as product owner for Loan Origination Systems (LOS) and prioritize product backlogs.
- Improve conversion rates, First-Time-Right (FTR), and Turn-Around-Time (TAT) across lending journeys.
- Define PRDs, user stories, workflows, and acceptance criteria.
- Partner with Risk, Credit, Compliance, Legal, Operations, Design, and Engineering teams.
- Ensure compliance with digital lending regulations, KYC requirements, and data privacy standards.
- Drive product releases, stakeholder alignment, and continuous optimization through data analysis and experimentation.
Mandatory Skills
- 7-10 years of product management experience with 3-4 years in digital lending or Loan Origination Systems.
- Strong understanding of D2C lending journeys, LOS workflows, and underwriting processes.
- Experience with e-KYC, CKYC, credit bureau integrations, video-KYC, payment systems, and lending platforms.
- Expertise in product documentation, backlog management, Agile/Scrum delivery, and stakeholder management.
- Strong analytical skills with SQL and BI tools such as Power BI or Tableau.
- Understanding of lending regulations, KYC/AML requirements, and compliance frameworks.
- Experience with product tools such as JIRA, Confluence, Figma, and analytics platforms.
